Email Policy

Patient Guidelines and Consent for Use of Email Communications

To better serve our patients, this office has established a secure email system. For routine matters that do not require immediate response, please feel free to contact us through our secure email system. The turnaround time for routine patient communications is next business day. Should you require urgent or immediate attention, the e-mail medium is not appropriate.

Types of communication that are appropriate for secure email include:

Scheduling inquiry
Non-urgent medical advice
Billing or insurance questions
Test and lab results
Home health monitoring reports
Prescription refill requests
Educational materials

Communications relating to diagnosis and treatment will be filed in your medical record.

This office is dedicated to keeping you medical records confidential. You should be aware that, although addressed to the physician, staff and/or colleagues would have access to this information.

I understand that this office will not be responsible for information loss or delay or breaches in confidentiality that are due to technical factors beyond this office's control.